Epson ET-8550 Platen Pad Reset: How to Clear Error 031008 in 2 Minutes
Epson ET-8550 showing error 031008 or platen pad full? Reset the internal borderless ink pad counter in 2 minutes via USB with WINK Reset PRO!
Error Symptoms & Hardware Status
Error code 031008 on Epson ET-8550 touchscreen
Replacing maintenance box C9345 does NOT clear error 031008. The internal platen pad counter for borderless printing is full and requires EEPROM software reset.
Technical Specifications & Service Info
| Model & Technology | Epson EcoTank ET-8550 (Claria ET Premium 6-color photo system) |
| Ink System | 6 colors |
| Waste Pad Type | Hybrid C9345 Box + Internal Platen Pad |
| Service Access | Hybrid: C9345 box + internal platen pads. (Software reset without disassembly) |
| Counter Limit | Approx. 12,000 – 16,000 photo prints |
| WINK Reset Time | ~3 minutes via USB |
Replacing C9345 maintenance box will not fix error 031008
The platen pad counter is separate in the printer firmware.
- Buying new C9345 boxes is ineffective
- Only software reset clears error 031008
Frequently Asked Questions (FAQ)
Why did replacing my maintenance box not fix error 031008?
The ET-8550 has two separate counters: the C9345 box (chip-based) and internal platen pads (EEPROM-based). Error 031008 is for the platen pad.