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A3+ Photo EcoTank • Platen Pad Borderless Counter Fix

Epson ET-8550 Platen Pad Reset: How to Clear Error 031008 in 2 Minutes

Epson ET-8550 showing error 031008 or platen pad full? Reset the internal borderless ink pad counter in 2 minutes via USB with WINK Reset PRO!

2-Minute Express Reset via USB
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Error Symptoms & Hardware Status

Error code 031008 on Epson ET-8550 touchscreen

Replacing maintenance box C9345 does NOT clear error 031008. The internal platen pad counter for borderless printing is full and requires EEPROM software reset.

Status: Error Code 031008: Borderless ink pad full
Hardware Panel Display
Error Code 031008: Borderless ink pad full
4.3-inch color touchscreen display.

Technical Specifications & Service Info

Model & TechnologyEpson EcoTank ET-8550 (Claria ET Premium 6-color photo system)
Ink System6 colors
Waste Pad TypeHybrid C9345 Box + Internal Platen Pad
Service AccessHybrid: C9345 box + internal platen pads. (Software reset without disassembly)
Counter LimitApprox. 12,000 – 16,000 photo prints
WINK Reset Time~3 minutes via USB

Replacing C9345 maintenance box will not fix error 031008

The platen pad counter is separate in the printer firmware.

  • Buying new C9345 boxes is ineffective
  • Only software reset clears error 031008

Frequently Asked Questions (FAQ)

Why did replacing my maintenance box not fix error 031008?

The ET-8550 has two separate counters: the C9345 box (chip-based) and internal platen pads (EEPROM-based). Error 031008 is for the platen pad.

Equivalent & Sibling Printer Models

Epson ET-8500 (A4 version)
Epson EcoTank ET-8550
$9.99
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